The cost for international shipping is a direct relation to how much the US Postal Service (USPS) charges for shipping their Flat Rate packages. We’ve looked into UPS, FedEx, and DHL for international shipments and have encountered several problems:
- The recipient was liable to pay for the brokerage fees and customs duties when using a carrier other than USPS.
- Keto Chow does weigh quite a bit, and it’s quite large physically. That makes for an expensive “cubic weight” shipping fees. Using flat-rate boxes reduces that greatly.
- All of the other carriers I’ve looked into charge more for international shipping compared to USPS.
The solution to many of these is to branch out with local international distributors. We’ve started with Canada, and seen some success. If you know of any importers or distributors in your region, contact us with their information. We’d be happy to reach out to them.
In the meantime, check out our Base Powder, designed for international customers who want to save on shipping. It has everything but the protein (the #1 ingredient by weight and volume), flavor, and sweetener. I have some additional details and info about the Base Powder on this page. When mixed with the right amount of protein powder, you’ll end up with 21 meals of Keto Chow.
Did you ever consider getting involved with a larger company like Iherb? For international shipping they always have amazingly good prices, and no doubt your international sales would increase hugely if people could pay their prices instead of USPS prices.
Yes indeed I have and I’m completely open to it, probably will pursue it when version 2.1 launches at the beginning (hopefully) of 2018.
I was already to pay. For. My electrolytes £15 pounds. And. With shipping. It went up to. £52. Why is shipping. So expensive I’m really. Disappointed. As I feel. My body. Really. Needs. Them. Is their. Any. Way to get. It sent to the. U.K. cheaper. Regards. Jeanie.
Unfortunately there isn’t a cheaper way to send them and we simply charge what it costs to ship them, that’s the topic on the page you commented upon https://old.ketochow.xyz/ufaqs/international-shipping-cost-much/
Any chance of you signing iherb as a distributor ? Their international logistics is top-notch
Any chance of you signing iherb as a distributor ? Same question from me, because shipping is really expensive to EU.
They expressed no interest when we asked.