Keto Chow Nutrition

The aim of Keto Chow is to be nutritionally complete with 1/3 of ALL your nutritional requirements. This includes vitamins, electrolytes, protein, fat, fiber…ALL of it.

Keto//OS is a mixture of exogenous ketones. You drink it and you’ll have ketones in your body regardless of actually being in nutritional ketosis or not. For people doing keto to treat a disease like epilepsy, cancer, or Alzheimer’s; or for people doing elite-level athletics – exogenous ketones can be very useful. For most of us, they’re of limited use. You’re not “in ketosis” unless your body is producing ketones by itself. If you do want to use exogenous ketones, I would recommend checking out Perfect Keto or other products not sold via Multi-Level Marketing.

If you’re curious, I’ve compiled a comparison of the various Keto “Meal Replacement” products available: https://www.reddit.com/r/keto/comments/6wjthf/comparison_of_keto_meal_replacement_options_costs/

Keto Chow is at the top with a cost of around $11 per 2000 calories. Keto//OS is at the very bottom at $250.00 for 2000 calories.

There is a more in-depth analysis of the different options on https://old.ketochow.xyz/2018/10/comparison-of-keto-meal-replacement-nutrition-costs-net-carbs-fat-and-more/

Ordering

We haven’t yet made an announcement about the availability of that flavor in that size. Because of the MANY factors beyond our control that determine when stuff will actually be available we simply do not make any announcements about if, or when, different flavors will be coming until they have actually arrived at our warehouse and have been quality tested. Introducing new flavors and new sizes of limited edition flavors is a months-long process dependant on the schedules of many outside groups. We could anticipate that something will take 2 months and it will actually take 9 months, or it may only take 3 weeks.

When it’s ready, we WILL let you know!

Category: Ordering

Yes. The question we’re asked the most is, “Do you ship to [country] and how much is shipping?” We ship worldwide. Any place the US Postal Service ships. Our shipping charges correspond directly to the USPS rate based on weight, country, and package size. The online checkout will automatically provide shipping costs for whatever is in the cart.

That said, I want to draw your attention to the Keto Chow Base Powder. It’s designed specifically for international shipping and consists of everything in Keto Chow except for the protein, flavor, and sweetener. The result is a much smaller package that costs far less to ship, especially if you order multiple at the same time. You, source protein powder locally.

Category: Ordering

The credit card verification we use is pretty strict. Since November 2015, we’ve never had a chargeback or fraudulent transaction. Your billing address has to exactly match what your credit card company has on file. If in doubt, pull up your card statement and see where they think you live.

If it fails to verify you might still see an “authorize” transaction on your card. This is from Stripe (our processor) saying:

“Hey, does this person have enough money to cover the charge? Cool, here is their address, does it match what you have? No? OK, never mind.”

If it does match then it does what’s termed a “capture” transaction. This is where they charge your card for realsies.

So the good news is: you aren’t charged for the auth transactions, but they do temporarily count towards your credit limit. After a few days, depending on the bank, the pending charges will drop from your account. If you need it, you can sometimes call the bank and get them to release an auth transaction early.

Category: Ordering

We want you to be happy with Keto Chow. We love it and think you’ll love it too. However, we realize that isn’t always the case.

You can find information on Keto Chow’s return policy here.

 

Category: Ordering

You can buy Keto Chow online at https://www.ketochow.xyz/products

If you happen to be nearby Draper, UT, feel free to come by our warehouse in person.

Keto Chow
12577 South 265 West, Unit 4A
Draper, UT 84020

We’re open Monday-Friday, 8:00 AM-5:00 PM

Category: Ordering

The shopping cart has rules to determine shipping costs. If you have too many items in your cart you may get a message telling you stuff can’t be shipped. Please contact us with the details – usually, it’s a bug Chris can easily fix.

Category: Ordering

Actually, it is! Check out Keto Chow on Amazon to purchase individual samples, sample bundles, 21-meal bags, and electrolyte supplements. In addition, our products are eligible for Prime shipping.

Category: Ordering

We ship products in standard USPS Flat Rate boxes/envelopes or other shipping-grade parcels. As a result, the package itself doesn’t provide much information. For US shipments, there will be a “Keto Chow Order #Sxxxxx” at the bottom of the shipping label. International shipments will include a customs declaration, so you can determine what’s inside from that.

We declare Keto Chow as protein powder, and Base Powder as acacia gum. These are the primary ingredients in each, respectively. Inside the box, you’ll find a packing slip detailing the items and quantities within.

Category: Ordering

The cost for international shipping is a direct relation to how much the US Postal Service (USPS) charges for shipping their Flat Rate packages. We’ve looked into UPS, FedEx, and DHL for international shipments and have encountered several problems:

  1. The recipient was liable to pay for the brokerage fees and customs duties when using a carrier other than USPS.
  2. Keto Chow does weigh quite a bit, and it’s quite large physically. That makes for an expensive “cubic weight” shipping fees. Using flat-rate boxes reduces that greatly.
  3. All of the other carriers I’ve looked into charge more for international shipping compared to USPS.

The solution to many of these is to branch out with local international distributors. We’ve started with Canada, and seen some success. If you know of any importers or distributors in your region, contact us with their information. We’d be happy to reach out to them.

In the meantime, check out our Base Powder, designed for international customers who want to save on shipping. It has everything but the protein (the #1 ingredient by weight and volume), flavor, and sweetener. I have some additional details and info about the Base Powder on this page. When mixed with the right amount of protein powder, you’ll end up with 21 meals of Keto Chow.

Category: Ordering

The first time you visit the Keto Chow site using a browser that supports notifications, you’ll get a prompt to allow notifications. Looks like this in Firefox:

And it looks like this in Chrome:

The Notifications in Chrome look like this. They’ll show up whenever a new blog post goes up on the site:

 

If you want to stop them, it’s super easy and you can do it in several ways. In Chrome, you can click on the little gear that’s right by the close button on the notification. That’ll take you to chrome://settings/content/notifications where you can remove or block notifications from specific sites:

You can also click on the “Secure” lock immediately to the left of the address bar, and remove notifications for the specific site you’re on:

The instructions for Chrome on mobile devices has you doing the same things.

To remove notifications for a site in Firefox just follow these instructions, or just click the gear icon on a notification and turn them off:

And here are the instructions for Safari.

 

Category: Ordering

The aim of Keto Chow is to be nutritionally complete with 1/3 of ALL your nutritional requirements. This includes vitamins, electrolytes, protein, fat, fiber…ALL of it.

Keto//OS is a mixture of exogenous ketones. You drink it and you’ll have ketones in your body regardless of actually being in nutritional ketosis or not. For people doing keto to treat a disease like epilepsy, cancer, or Alzheimer’s; or for people doing elite-level athletics – exogenous ketones can be very useful. For most of us, they’re of limited use. You’re not “in ketosis” unless your body is producing ketones by itself. If you do want to use exogenous ketones, I would recommend checking out Perfect Keto or other products not sold via Multi-Level Marketing.

If you’re curious, I’ve compiled a comparison of the various Keto “Meal Replacement” products available: https://www.reddit.com/r/keto/comments/6wjthf/comparison_of_keto_meal_replacement_options_costs/

Keto Chow is at the top with a cost of around $11 per 2000 calories. Keto//OS is at the very bottom at $250.00 for 2000 calories.

There is a more in-depth analysis of the different options on https://old.ketochow.xyz/2018/10/comparison-of-keto-meal-replacement-nutrition-costs-net-carbs-fat-and-more/

Nope, it’s a one-time shipment. We don’t believe in tricking people into a recurring subscription. If a product is amazing (and we think Keto Chow is), you don’t have to rely on predatory sales practices. People will reorder on their own.

We do have the option of signing up for a subscription on our 21-meal bags, but it’s off by default and really obvious what you are signing up for.

Category: Ordering

Chocolate is, by far, the most popular flavor.

Every so often, we publish a list of our online best sellers on our blog. You can view the most current leaderboard of our most popular flavors here.

Category: Ordering

Yes indeed! If you live within about 50 miles of our Draper Facility, you’ll see a Local Pickup option during checkout. If you live further than that and want to make the drive anyway, you can trick the system by using our address as your shipping address!

Keto Chow
12577 S 265 W STE 4A
Draper, UT 84020

We’re open Monday-Friday, 8:00 AM-5:00 PM. We hold local pickup orders for two business weeks.

Category: Ordering

Check out our shipping info, policies, and other assorted stuff.

Most orders ship via USPS Priority Mail.  We also have the option for UPS Ground, 2nd-Day Air, and Next-Day Air.

Category: Ordering

The “monthly” part of the subscription refers to the frequency of your order. It’s not how many meals you’re getting.

An interesting note: The subscription management tool allows you to customize the delivery schedule by Days, Weeks, or Months. As a result, you can completely customize your subscription to your personal needs.

Category: Ordering

The “Flavor of the Week” started as a way to move flavors that we have too much in stock. The first discount was Snickerdoodle because Chris ordered way too much. It’s since become a weekly tradition.

Every weekend, Chris looks at the inventory to see what the stock levels look like. He picks an overabundant flavor and then tries to remember if it’s been on sale recently. He then sets the website to switch to that flavor’s price on Monday at 12:00:01 am MST. It’s super scientific and completely infallible…or not.

We do not have a public schedule of what flavors will be going on sale. Flavors that are extremely popular (like Chocolate and Chocolate Peanut Butter) very seldom go on sale. Frankly, we have to work insanely hard to just keep them in stock. There’s almost rioting in the street every time Chocolate Peanut Butter runs out, even for a few days.

Category: Ordering

The new online checkout only allows one discount code at a time. Bulk orders use an automatic discount code so you are not able to use two anymore. It’ll default to whichever gives the biggest discount.

The workaround for this shortcoming in Shopify is to add your coupon code to the shopping cart before clicking Check Out. This will combine your coupon code’s discount with the automatic discount code generated by your bulk order.

Category: Ordering

When you create a subscription, you will get an email with a link to your personal subscription management page. Every month before the subscription renews, you’ll get a new email reminding you about the subscription. It also includes a link to the subscription management page. You can also log into your account on the Keto Chow store and access the subscriptions from there.

Manage Subscriptions Link

An important note when you visit the subscription page is that the list of subscriptions scrolls left to right. As shown in the image below, you tap inside the list of subscriptions and drag over to the left…
Scroll to the Left to edit subscription

and BOOM, now you can see the Edit and Cancel links!
Edit and Cancel Links

Once you are in the edit screen you’ll see the multitude of different options available for editing your subscription. You can change the flavors, delivery schedule, payment method, or even cancel the subscription entirely if you would like.
Options for editing a subscription

Category: Ordering

Keto Chow is happy to offer a 5% discount off your order total through GovX ID. This offer is available for all active-duty military, veterans, military families, first responders, and government employees.

To redeem your discount, visit our website at https://www.ketochow.xyz/pages/military-and-other-discounts

Category: Ordering

Beginning in January 2020, Keto Chow launched its Loyalty Rewards Program. This allows customers to earn points on purchases, referrals, or by sharing Keto Chow on social media.

To refer a friend: simply log into your Keto Chow account dashboard, click Earn Points and then Refer a Friend. It’ll provide a link to send to your family and friends. Once they follow the link, create an account, and complete their first purchase with Keto Chow, you’ll receive 2000 points to your rewards account.

Category: Ordering
Our online sales platform doesn’t save any payment info. This method prevents a security leak or hacking. As a result, there’s no way to add items to an order or charge you additional money.
If you wish to “add” additional items, place a new order and we can combine the two orders. After it ships, we will refund the difference in shipping. Please allow 2-3 business days for refunds to credit to the original form of payment.
Contact us to keep us informed of your additional order.
Category: Ordering

Not including the scoops, or having it as a separate item for purchase, is something that gets suggested often. The logistics of having “no scoop, please” as an option would RAISE the cost of Keto Chow.

The scoop costs us $0.05 to have included with every bag. It would initially save a little to not include them. However, accidentally forgetting to include one, then needing to ship one to a customer wipes out any savings. The postage, paying employees, and the rest of the fulfillment process costs money. Most importantly, the delay sucks for the customer.

Including the scoop simplifies the fulfillment process, and saves us far more than the cost of the scoop. This is why you can’t customize sample bundles – they’re pre-made at substantial savings, ready to go right into your order. Simplicity = savings!

Another issue: a loose scoop outside a bag presents something that could puncture the bags of Keto Chow. Suddenly, that 5-cent scoop has destroyed a far more expensive bag that we need to replace. Replacements blow away much of the cost savings and optimizations we’ve put in place. Our amazing, non-robot, actual-human workers would have to perfectly fulfill approximately 2000 orders with no packages damaged in shipping (thanks UPS!) for not including the scoop to be financially beneficial.

So, a long response to a simple question. The short version is: it’s easier and cheaper to include them in each bag. Thanks for the suggestion.

Category: Ordering
Tags: savings, scoop

We make just 2 sizes of Keto Chow:

  • Individual Meals – great for sampling the different flavor options that are available. We also have these in several pre-made bundles of specific flavors. They cost around $4.75 per meal.
  • Single-Flavor, 21-meal Bulk Bags – designed to be efficient and inexpensive. Once you’ve tried the different flavors and found what you like, these give you the most cost-effective way to order. They cost around $3.33 per meal.

We don’t make any other sizes, there isn’t a 3-meal pack or a 10-meal pack. Adding more sizes complicates the product, and would raise the price of Keto Chow. We do have what we call the “Go Pack” with 21 single meal packets of the same flavor. It’s only available in certain flavors and only for a limited time. It is more expensive than the Single-Flavor, 21-meal Bulk Bag due to the cost of packaging, but it does represent a 15% saving over getting the single meal packets individually.

Want more variety? You can buy several different flavors of the individual meals (which is more expensive), or the larger 21-meal bags and pull from all of them as desired. This costs more up-front, but so would purchasing 21 full meals of any food. Especially one that’s so densely packed with nutrition.

Category: Ordering

Beginning in January 2020, Keto Chow launched its Loyalty Rewards Program. This allows customers to earn points on purchases, referrals, or by sharing Keto Chow on social media.

To refer a friend: simply log into your Keto Chow account dashboard, click Earn Points, and then Refer a Friend. It’ll provide a link to send to your family and friends. Once they follow the link, create an account, and complete their first purchase with Keto Chow, you’ll receive 2000 points to your rewards account.

Category: Ordering

Here’s the simplest method to redeem points for rewards.

Log in to your Keto Chow account dashboard and click on My Rewards. Select the reward you wish to redeem, and the system will auto-generate a one-time coupon code for you to use. It’ll also email you the code. Add the desired items to your order, and input the code to your shopping cart BEFORE you start the checkout process.

More details with photos here: https://old.ketochow.xyz/keto-chow-rewards-program/

Category: Ordering

We do have the option of signing up for a subscription [on our 21-meal bags](https://www.ketochow.xyz/collections/21-meal-weeks), but it’s off by default and really obvious what you are signing up for. We have a detailed video below that walks you through the process of creating a subscription.

NOTE: Subscription orders operate on a separate sales platform that is not compatible with any other promotions or discounts. These include bulk orders, military/first responder discounts, or rewards program discounts.

 

Category: Ordering

You may have seen our recent blog post regarding our most popular Keto Chow flavors. From the data collected, we’ve determined that some of the flavors don’t sell as well as others. This is especially true for flavors that are more seasonal.

Going forward, we plan to move the 21-meal bags of these flavors into seasonal availability. Once the current inventory of the runs out, we will wait to reintroduce them until they are in season. Orange Cream and Root Beer Float will be available in summertime. Pumpkin Spice Caramel and Eggnog will be available in the fall. The Savory Soups will also be reintroduced in the fall to be available for the cold months of the year. Individual-meal packets as well as Sample Bundles containing these flavors will still be available year-round.

If you are partial to any of these flavors, be sure to stock up and take advantage of the long shelf life of Keto Chow so you won’t run out of your favorite flavors.

Category: Ordering

The Flavor of the Week sale is now using the same discount engine as our other discounts. The discount process will automatically apply the biggest discount available. This means that if you can get 5% off for buying 4 large bags, and 10% off for the Flavor of the Week, the discount applied is 10%. The remaining qualifying items will still get 5% off.

You are still able to apply a Keto Chow Rewards discount code on top of the other sales. You can also use a Military and First Responders discount code (though you can’t use BOTH). Be sure that you are inputting the code you want to use into the box on the SHOPPING CART page (not the checkout page).

Discount Code Box

Category: Ordering

If you wish to have a subscription for Keto Chow and have it available for Local Pickup at the Keto Chow storefront there’s one simple thing you’ll need to do:

Set your shipping address TO the Keto Chow Storefront!

When you put our address in as the shipping address, a new shipping option will appear like MAGIC!

For reference, our address (both for the shipping address and for you to come pick up your order =) is:

12577 s. 265 w. Ste 4A
Draper, UT 84020

You can pick up your order Monday-Friday, 8:00am to 5:00pm

Local Pickup for Subscriptions

Category: Ordering

 

Got a question that’s not on the list? Go ahead and ask and I’ll add it!

What question is being answered?
What name should be displayed with your FAQ?